The Postal
Department has launched an exercise to train the Postmasters and frontline
staff on customer care.
At the inaugural of
a two-day training programme on market intelligence being organised in
association with Integral Institute of Advanced Management (IIAM), MVP Colony,
Director of Postal Services Vennam Upender said on Saturday that they were
training their staff to equip themselves to cope up with the competition.
About 50 employees
from Visakhapatnam , Srikakulam, Vizianagaram and
East Godavari are participating.
IIAM Dean and
Secretary S.P. Ravindra said the Postal Department was known for its branding
and acceptability and its market reliability was unparallel anywhere in the
world due to constant endeavour to improve efficiency parameters. IIAM Director
R. Ramachandra Naik and senior faculty Hargopal spoke.
Source :The Hindu