GOVERNMENT
OF INDIA
MINISTRY
OF COMMUNICATIONS
DEPARTMENT
OF TELECOMMUNICATIONS
RAJYA
SABHA
2997.
SHRI DEVENDER GOUD T.:
Will the Minister of COMMUNICATIONS be pleased to state:
(a) the details of achievements of the
Ministry in the last two years;
(b) whether presentation before the Prime
Minister was made about Ministry's last two year's achievements, if so, the
details thereof;
(c) whether the Ministry has fallen short of
its targets and where it has excelled;
(d) the targets set for the coming three
years and road-map to achieve the same;
(e) the details of difficulties brought out
before the Prime Minister and suggestions made to overcome them; and
(f) the details of core areas the Ministry is
going to focus on in the coming three years?
ANSWER
THE
MINISTER OF STATE (IC) OF THE MINISTRY OF COMMUNICATIONS &
MINISTER OF STATE IN THE MINISTRY OF RAILWAYS
(SHRI
MANOJ SINHA)
---
(Details of the achievements of Ministry of Telecommunications in Annexure - I )
---
(a)
The
targets set by the Department of Posts for the coming three years and road-map
to achieve the same are at Annexure-II. However no specific targets have been set by the Department of
Telecommunications.
(b)
Does
not arise in view of (b) above.
(c)
The
details of core areas the Ministry is going to focus during the coming three
years are at Annexure-III.
ACHIEVEMENTS OF
DEPARTMENT OF POSTS DURING THE LAST TWO YEARS
A. REVENUE GROWTH
2013-14
(Rs. in crore)
|
2014-15
(Rs. in crore)
|
2015-16
(Rs. in crore)
|
|
Speed Post revenue
|
1372
|
1495
|
1600.45
|
Parcel revenue
|
77.63
|
112
|
149.94
|
B.
E-COMMERCE
Tie-up with e-commerce
agencies
|
900
e-commerce merchants
|
2013-14
(Rs. in crore)
|
2014-15
(Rs. in crore)
|
2015-16
(Rs. in crore)
|
|
Collection through
Cash on Delivery (COD)
|
100
|
400
|
800
|
Parcel delivery per
day
|
40,000 parcels
|
Rural
(in Rs.)
|
Urban
(in Rs.)
|
|
Average value of
e-commerce parcel
|
3000
|
5000
|
Overall premium
products and services Revenue (Rs. in crore)
2014-15
|
2015-16
|
2016-17(up to June)
|
2827.95
|
3097.24
|
691.60
|
Post Shoppes
No of Post Shoppes
opened
|
50
|
Total revenue
generated
|
Rs 60 lakh
|
Distribution of Gangajal
The
Department since 10th July 2016 has made arrangement for
distribution of Gangajal, sourced from Rishikesh and Gangotri in 200 ml and 500
ml bottles, from post offices. The same are available through Head Post Offices
across the country and can also be ordered online at www. epostoffice.gov.in.
The packaging
and handling charges of delivery of Gangajal are as follows:
Size
|
Source
|
Post Office counters (in Rs.)
|
*Online
(in Rs.)
|
Doorstep
Delivery
(in
Rs.)
|
200
ml
|
Rishikesh
|
15
|
101
|
28
|
500
ml
|
Rishikesh
|
22
|
151
|
38
|
200
ml
|
Gangotri
|
25
|
101
|
38
|
500
ml
|
Gangotri
|
35
|
151
|
51
|
*Online cost includes
Speed Post charges.
Doorstep
delivery means a customer can place an order in the nearest post office and the
Gangajal is delivered at his doorstep. The cost excludes Speed Post charges.
C. PARCEL INFRASTRUCTURE
Road Transport network
established for fast, secure, and reliable transmission of parcels
|
34 (major routes)
|
Mail vans fitted with
GPS devices for online monitoring of mail movement
|
950
|
2013-14
|
2014-15
|
2015-16
|
|
Parcel Centre established
|
20
|
28
|
9
|
D. IT MODERNIZATION
CBS roll out
|
22,722 Post Offices
|
Post Office Savings
Bank (POSB) Accounts migrated to CBS
|
31.61 Crore
|
ATM Installed
|
946
|
Hand held devices
supplied to rural branch Post Office
|
4,782
|
E. FINANCIAL INCLUSION
i.
Post Office Savings
Bank Account
2014-15
|
2015-16
|
33,03,35,249
|
34,53,21,639
|
ii.
Sukanya Samriddhi
Yojana (SSY)
No. of Sukanya
Samriddhi Account (SSA) upto March 2016
|
85,31,482
|
Amount invested upto
March 2016 (INR)
|
5151,33,40,173
|
iii.
Kisan Vikash Patra
(KVP)
No. of KVP sold upto
March 2016
|
2,79,76,490
|
Amount invested upto
March 2016 (INR)
|
27853,19,91,700
|
iv.
Jan Suraksha Yojana
(JSY)
No. of Atal Pension
Yojana (APY)
|
98,802
|
No. of Pradhan Mantri
Jeewan Jyoti Yojana(PMJJBY)
|
25,852
|
No. of Pradhan Mantri Suraksha
Bima Yojana(PMSBY)
|
3,73,173
|
Total
Number
|
4,97,827
|
F. Social Security Pension Scheme
SI No
|
National Pension Schemes
|
SB Accounts
|
|||
2014-2015
|
2015-2016
|
||||
Total no. of SB accounts
(in Crore)
|
Total Amount disbursed through the
SB accounts during the year 2014-15
(in Crore)
|
Total no. of SB accounts
(in Crore)
|
Total Amount disbursed through the
SB accounts during the year 2015-16
(in Crore)
|
||
1
|
Indira Gandhi National Old Age Pension Scheme (IGNOAPS)
|
.79
|
889.44
|
1.42
|
1250.99
|
2
|
Indira Gandhi National Widow Pension Scheme (IGNWPS)
|
.24
|
385.46
|
.70
|
909.76
|
3
|
Indira Gandhi National Disability Pension Scheme
(IGNDPS)
|
.39
|
237.25
|
.95
|
432.56
|
4.
|
Indira Gandhi MatritvaSahyog Yojna (IGMSY)
|
.05
|
106.56
|
.05
|
27.59
|
Total
|
1.47
|
1618.71
|
3.12
|
2620.9
|
|
G. MGNREGA
Disbursement through savings Bank
Accounts (SB) under Mahatma Gandhi National Rural employment Guarantee Scheme:
2014-15
|
2015-16
|
|
Total no. of active SB
Accounts
|
4,43,38,667
|
4,59,03,201
|
Total amount of
disbursement ( in Rs.)
|
6631,98,19,176
|
6177,75,72,875
|
H. MONEY ORDERS
Disbursement
through Money Orders under National Pension Schemes
SI No
|
National Pension Schemes
|
||||
2014-2015
|
2015-2016
|
||||
No. of MO Booked
(in
Crore)
|
Amount
(in
Crore)
|
No.
of MO Booked
(in
Crore)
|
Amount
(in
Crore)
|
||
1
|
Indira Gandhi National Old Age Pension Scheme (IGNOAPS)
|
4.32
|
3201.82
|
3.13
|
2256.83
|
2
|
Indira Gandhi National Widow Pension Scheme (IGNWPS)
|
1.40
|
1029.24
|
1.76
|
937.23
|
3
|
Indira Gandhi National Disability Pension Scheme
(IGNDPS)
|
.55
|
414.22
|
.57
|
445.78
|
Total
|
6.27
|
4645.28
|
5.46
|
3639.84
|
|
Annexure-II
THE TARGETS SET BY THE DEPARTMENT OF
POSTS FOR THE COMING THREE YEARS AND ROADMAP TO ACHIEVE THE SAME
1. Postal Life Insurance (PLI) / Rural Postal Life Insurance
(RPLI) :
India’s
Life Insurance sector is expected to increase at a compound Annual Growth (CAGR
of 12-15%) over the next few years (source ASSOCHAM Report 2016 and IBEF). In line with Industry growth trend Postal
Life Insurance/Rural Postal Life Insurance may achieve a CAGR of approximately
15% to 25% over the next few years. A
tentative growth in premium income and revenue
(FRR) is given Below :
Business
Targets
YEAR
|
PLI
|
RPLI
|
||||||
No. of
Policies in force
|
Sum
Assured
(In Rs.
Crore)
|
Premium
income
(In Rs
Crore)
|
No.
of Policies in force
|
Sum
Assured
(In
Rs.
Crore)
|
Premium
income
(In
Rs.
Crore)
|
|||
Actual
|
||||||||
201516
(unaudited)
|
63,13,447
|
1,36,747.65
|
6737.72
|
2,33,59,574
|
1,15,970.15
|
2003.03
|
||
Projections
|
||||||||
201617
|
66,28,650
|
1,57,259.79
|
7750.00
|
2,47,15,950
|
1,33,365.70
|
2359.00
|
||
201718
|
69,60,083
|
1,88,711.76
|
9298.05
|
2,59,51,748
|
1,60,038.8
|
2764.18
|
||
2018-19
|
73,08,087
|
22,65,454.11
|
11,157.66
|
2,72,49,335
|
1,92,046.6
|
3317.01
|
||
Road Map to achieve the targets :
a)
Revamping
Marketing Structure
b)
Improvement
in after sales service of PLI and RPLI
c)
Technology Induction- Stabilization of McCamish (the software developed by Infosys for Postal Life
Insurance.
d)
Reduction
/ check of lapse of PLI and RPLI policies
e)
Marketing/
promotion and publicity of PLI and RPLI products leading to brand image
f)
Customer
friendly Initiatives such as premium due alert, direct and timely payment of
maturity amount to insurants etc
g)
Training of Marketing Personnel in marketing
skills and back office staff in policy servicing and underwriting
2.
Financial Inclusion
Saving Bank Cash Certificate (SBCC)
Target
|
||
Current year 2016-17
|
10247 Crs.
|
|
Targets set of coming three years
|
||
2017-18
|
11,272 Crs.
|
|
2018-19
|
12,399 Crs.
|
|
2019-20
|
13,639 Crs.
|
|
Road
Map to achieve the targets:
(i) Door
to door contact for opening of accounts through field staff by way of
handbills, flyers etc. upto the level of rural areas, and distributing
pamphlets to all customers who visit post offices.
ii.
Organizing
Seminars/Melas/Road Shows to open savings accounts upto the level of rural
areas.
iii.
Targets
are fixed for each Post Office right from the level of Rural Branch Post Office
for opening of Accounts.
THE DETAILS OF CORE AREAS THE
DEPARTMENT OF POSTS IS GOING TO FOCUS ON THE COMING THREE YEARS
1. India Posts Payments Bank(IPPB):
In the area
of financial inclusion, the government has decided to set up the India Post
Payments Bank. The Post Office with its vast network is the last mile
Government institution in the villages that is closest to the people’s heart.
The Payments Bank will be run on the state-of-art technology so that they can
give quick and sufficient service to the village folks especially in making
Direct Benefit Transfer (DBT) payments. The India Post Payments Bank is
expected to commence working from May, 2017 and complete linking with all the
1.55 lakh Post Offices by September, 2017.
Benefit :
I. Department
of Posts with its vast reach and infrastructure is ideally suited to fulfil the
parameters laid down for a Payment Bank to ensure financial inclusiveness
across the country especially in the rural and remote areas.
II. The India Post Payments Bank will promote financial
inclusion by providing small savings accounts and payments/remittance services
to migrant labour workforce, low income households, small businesses, other
unorganised sector entities and other users.
III. India Post Payments Bank will help to expand banking
services to the remotest corner of the country as there is large population in
India which do not have banking facilities due to India’s geographical spread,
regional disparities, reach and connectivity.
IV. The
benefits of financial inclusion would result in bringing a host of financial
products to suit the needs of different strata of society with special focus on
the marginalized sections and citizens in rural areas. It would also bring a
large number of individuals and small businesses into the formal banking
channel. Combining the use of technology and physical presence it will, create
a unique Bank combining physical and digital presence.
V. Generation
of new employment opportunities for skilled banking professionals and for
entities and individuals engaged in propagating financial literacy across the
country would be a byproduct of this India Post Payment Bank.
The current status in
context of setting up of the Payments Bank including the focus areas is as
follows:
i.
Process of selection of top level management of
upcoming India Post Payments Bank has been initiated. A proposal has been sent
to Department of Personnel &Training seeking approval of Appointments
Committee of the Cabinet (ACC) for the selection of Managing Director &
Chief Executive Officer (MD & CEO)
of the Bank.
ii.
The Request for
Proposal (RFP) for selection of System Integrators for setting up India Post
Payments Bank (IPPB) has been floated.
iii.
Name of the company
India Post Payments Bank (IPPB) has been registered with registrar of companies
(MCA) and incorporation of the company is under process.
iv.
Steps for
implementation of the project are being taken as per target set by the cabinet.
2. IT
Modernization Project:
India Post IT
Modernization Project with total outlay of Rs 4909 crore aims at modernization,
digitization and networking of 1,54,620
post offices, including 1,29,323 Gramin
Dak Sewak post offices, in rural areas across the country.
Under this Project, the benefits for
the Customer and the Government are :-
Benefits
for the Customers
·
Better
financial inclusion especially in rural areas
·
Effective
and transparent delivery of social security schemes including DBT
·
Faster
and more reliable postal services
·
Multiple
channels of access
Benefits
for the Government
·
Last
Mile IT Network connecting about 1,55,000 post offices
·
Improved
delivery of government schemes in rural areas
·
Improved
quality of services
Impact of Digitization/Modernization -
CBS and ATM
India Post is one of the
largest provider of financial services in the country with an account base of
34.53 Crore and total deposit of Post
Office Saving Bank (POSB) accounts and Cash Certificates of Rs.6.53 lakh Crore
managed through a network of more than
1.5 lakh post offices.
Service Delivery Impact:
· Reduction in waiting time for customers at Core
Banking Solution enabled post offices
· Anytime, Anywhere, Any Branch banking from the CBS
enabled branches
· Enabling quick money transfer to rural customers
· Faster service delivery
· Access to facilities like ATMs, net banking and phone
banking to the customers of Small Savings Schemes
· Prompt grievance redressal on a real-time basis
· Service level improvement for transfer of accounts,
posting of interest and encashment of certificates
Core Banking Solution
(CBS)
Core Banking
is to be rolled out in all departmental post offices (around 25,000). About 1.3
lakh branch post offices will also be covered by deploying CBS (Core Banking
Solution) mobile application in hand-held devices. The project will bring in
facilities of ATM banking, Internet Banking, Mobile Banking and Phone Banking
to the Post Office Savings Bank (POSB) customers. It will enable POSB customers to perform transactions 24x7 in ATMs.
The specific focus areas under this
project :
Sl No
|
Project
|
Expected time
of completion
|
1
|
Financial Services Integrator (FSI)
Core Banking
Solutions for Post Office Savings Bank ( POSB), ATM facility and Core
Insurance Solution Postal Life
Insurance (Postal Life Insurance, Rural Postal Life Insurance (PLI &
RPLI)
|
Roll out of
Core Banking Solution (CBS) and Core Insurance Solution (CIS) has almost been
completed (CBS-88.89% and CIS-99.39%) in technically feasible Post Offices.
Efforts are on to provide stable connectivity to the remaining POs so as to
expedite CBS & CIS migration. A total of 946 ATMs have been installed.
|
2
|
Core System Integrator (CSI)
Solutions
relating to Mails, Postal counters Remittances, Human
Resource (HR), Finance & Accounts (F&A), Customer Interaction etc.
and Common Infrastructure.
|
March,2017 |
3
|
Change Management
(CM)
Preparing the
workforce of the Department, including the Gramin Dak Sewaks for the complete
change in the Department’s working after implementation of the Project.
|
March,2017 |
4
|
Mail Operations Hardware (MOH)
Providing
postman handheld devices & Hardware for Mail offices & Transit Mail
Offices.
|
December,2016 |
5
|
Rural ICT Hardware (RICT RH)
Supply &
installation of Hardware and other peripherals, connectivity and solar backup
systems to 130000 Rural Branch Post Offices.
|
40,000 offices shall be covered by November,2016 |
Rural ICT RSI (RICT RSI)
Development of Core application platform, development
of MGNREGS application and expansion of already existing e-MO application for
RICT hardware devices.
|
March,2017 |
**************
//copy//
( Please note that the matter related to Dept of Posts has been extracted & published for information )
